TERMS & CONDITIONS
NOVAH attempts to be as accurate as possible with all of our website information. However, NOVAH does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by NOVAH itself is not as described, your sole remedy is to exchange it in unused condition.
With respect to items sold by NOVAH, we cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
*Prices do not include duty and tax fees for international orders*
Duty, customs tariffs and VAT are set by the destination country. They are based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonised system. The amount of applicable duty, tariffs, taxes and VAT will vary by country and is the responsibility of you the customer to pay.
SITE POLICIES, MODIFICATION AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to novahswimwear.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
PROMOTIONAL CODE TERMS AND CONDITIONS
Please note that these terms and conditions apply to those orders placed in conjunction with a promotional code. Each order is limited to one promotional code. Each promotional code can be used only once, unless otherwise specified. Each promotional code applies to qualifying items. The promotion code is valid for a limited time only. NOVAH reserves the right to modify or cancel it at any time. Promotion codes may not be combined with other offers. Limit one promotion code per customer. If the promotion has a minimum purchase requirement, taxes, gift-wrap, and shipping and handling charges do not apply toward the minimum purchase amount. Void where prohibited. If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply.
NOVAH offers exchanges for all full price, clean, unworn, unused items received back to us within 14 days of the delivery date.
All exchanges must be returned clean and with sanitary stickers (applicable to all bottoms and one pieces), unwashed and with original hang tags attached within 14 days. Returns not abiding by this policy will be returned to sender. All shipping and handling charges, gift cards and store credit are nonrefundable. Return postage costs are not covered by NOVAH and are the responsibility of the customer.
We put the upmost care and quality into our items, however, if an items arrives faulty, please contact us to arrange an exchange or refund within 14 days of receiving the item.
Exchanges must be sent including all original packaging and paperwork. Please email email@example.com for our returns address.
View our full RETURNS POLICY